Austin Hotels: Holiday-Inn

Holiday Inn Express Hotel & Suites Austin Downtown - University by IHG

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8.0Very good914 reviews

Austin : 805 Neches Street

Reviews summaries

Holiday Inn Express Hotel & Suites Austin Downtown - University by IHG, garners favorable reviews primarily for its exceptional location, clean and spacious rooms and excellent staff service. Guests consistently appreciate the hotel's prime position, offering easy access to downtown attractions such as 6th Street, the Capitol building and various cultural hotspots. The central yet quiet setting strikes an ideal balance for those seeking both vibrancy and relaxation in Austin. Cleanliness is a strong point with guests frequently noting well-maintained rooms and common areas, including a refreshing pool and functional gym. The beds and linens, often described as comfortable and luxurious, contribute to a restful stay. Though noise from nearby nightlife occasionally poses a minor issue, the overall atmosphere remains positive owing to the helpful and friendly staff who receive high praise for their professionalism and welcoming demeanor. Breakfast at the hotel is generally well-received with many guests commending the quality, taste and variety of options available. While some reviews mention a need for greater selection and better timing, the breakfast experience still ranks positively for most visitors. Amenities like the gym and pool add to the hotel's appeal with the pool in particular being highlighted for its size, beauty and relaxing ambiance. The fitness center is also appreciated, though there are occasional remarks about equipment needing maintenance. Parking proves to be a mixed aspect with secure and available spots being a plus, but the $30 per night fee and challenging garage layout drawing criticism. In summary, Holiday Inn Express Hotel & Suites Austin Downtown - University stands out for its prime location, excellent cleanliness and comfort and exceptional staff, making it a recommended choice for travelers visiting Austin.

Holiday Inn Express & Suites Austin North Central by IHG

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7.6Good1,363 reviews

Austin : 8500 North I 35, Austin, TX 78753 United States

Reviews summaries

Holiday Inn Express & Suites Austin North Central by IHG, provides a comfortable and convenient stay for travelers, primarily praised for its strategic location near downtown Austin and the University of Texas campus. This location makes it ideal for both business and leisure visitors. Although some guests mentioned occasional noise from I-35 and a lack of nearby eateries within walking distance, the property's prime location and accessibility contribute positively to its appeal. Guests highly appreciate the hotel's emphasis on cleanliness. Many reviews highlight the consistently clean and well-maintained facilities and rooms. Alongside a comfortable atmosphere, the staff’s friendly and professional demeanor enhances the overall guest experience with frequent commendations for their cheerful and helpful attitude. The hotel's breakfast offering stands out as a particularly favorable aspect of the stay. Guests are impressed by the wide variety of breakfast options, including delicious hot items like pancakes and egg white omelettes. The breakfast area is noted for its cleanliness and ample seating, contributing to a pleasant dining experience even though some suggest extending the breakfast hours. Rooms are generally spacious and clean with quick and effective maintenance support, which guests find comforting. Despite some criticisms about humidity issues, inadequate window functionality and instances of outdated decor and carpet cleanliness, the rooms offer comfortable beds that ensure a restful sleep. The housekeeping team's attention to detail, like adding treat bags, adds a charming touch to the stay. Overall, Holiday Inn Express & Suites Austin North Central provides a comfortable, clean and friendly environment, making it a reliable choice for those visiting Austin. The combination of excellent location, attentive staff, high cleanliness standards and comfortable beds contribute significantly to a positive stay, notwithstanding a few areas that could benefit from improvements.

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8.0Very good773 reviews

Austin : 20 North IH-35

Reviews summaries

Holiday Inn Austin - Town Lake, an IHG Hotel, enjoys a prime location that is frequently praised by its guests. Nestled by the picturesque Colorado River, the hotel offers stunning views of Lady Bird Lake and is conveniently close to downtown Austin, making it easy to access key attractions like Rainey Street. Visitors also appreciate the proximity to walking and biking trails, local food trucks and major highways, making it a great base for both leisure and business travelers. The friendly and helpful staff, clean rooms, comfortable beds and the serene lake views further enhance the overall experience. The breakfast service at the hotel is generally well-received with many guests praising the delicious variety and the attentive staff. Despite some complaints about the price not being included in the room rate, the breakfast buffet is often described as a good value for its quality. The dining experience also receives mixed reviews: while some guests find the hotel restaurant an excellent place for dinner, others suggest improvement in the evening meal offerings. Nonetheless, the hotel food is appreciated as a good alternative. Rooms are noted for their spaciousness and cleanliness with many guests complimenting the comfortable accommodations and pleasant lake or city views. However, issues such as dim lighting, outdated furnishings and inconsistent cleaning services are sometimes mentioned. Cleanliness across the hotel garners positive remarks with well-maintained rooms and a clean lobby, though reports of occasional lapses in housekeeping services like dirty furniture and stained carpets do surface. Guests frequently commend the exceptional staff, highlighting their friendliness, helpfulness and professionalism, making for a welcoming and accommodating stay. Specific mentions of notable staff members contribute positively to the hotel’s reputation for excellent customer service. WiFi at the hotel generally meets guests’ needs with mostly good reviews on connectivity and speed, though there are occasional reports of outages. The rooftop pool is a highlight for many, offering a relaxing and generally quiet experience, though some guests note occasional cleanliness issues and cold water temperatures. Parking is a major advantage with ample and free parking options, despite occasional comments about the tightness of the garage spaces. Comfortable beds receive widespread praise, significantly enhancing the overall lodging experience, even though there are isolated instances of cleanliness issues and preferences concerning bed size and firmness. As a three-star hotel, it meets typical expectations, offering reasonable value and reliable service, particularly when booked at favorable rates. The hotel’s accessibility features are well-regarded, making it a convenient and comfortable choice for travelers with disabilities with good access throughout the premises. In conclusion, Holiday Inn Austin - Town Lake, an IHG Hotel, is an excellent choice for those wanting to immerse themselves in the heart of Austin while enjoying the serenity of lake surroundings, supported by friendly staff and comfortable accommodations.

Holiday Inn Express & Suites Austin NW - Lakeline by IHG

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8.7Fabulous306 reviews

Austin : 10911 Pecan Park Blvd

Reviews summaries

Holiday Inn Express & Suites Austin NW - Lakeline by IHG, consistently receives positive feedback from guests, prominently for its location, cleanliness and excellent service. The hotel's prime location stands out, being situated near shopping centers and various dining options, while maintaining a quiet and safe environment conducive to a restful stay. Guests appreciate its convenient access to local attractions and manageable distance from Austin Downtown and the airport. The breakfast offerings are well-received, often described as good to great with a variety of warm and hot meals that cater to diverse tastes. While some guests suggested a need for more variety to avoid repetition, the overall sentiment is that the breakfast area is clean and adequately stocked. The cleanliness of the hotel is frequently highlighted with guests praising the spotless condition of the rooms and bathrooms. The hotel's clean and comfortable environment is further enhanced by the welcoming and friendly staff. Specific staff members like Brenon and Summer, as well as the general manager, receive acclaim for their attentive service, significantly improving the guest experience. The pool and hot tub receive mixed reviews with some guests positively describing them as great and enjoyable, especially for children. However, there are concerns about the pool's cleanliness and maintenance with reports of dirty water and operational issues. Despite this, the hot tub generally has positive feedback for its cleanliness and comfort. The beds are another aspect of the hotel that guests enjoy, frequently noted for their exceptional comfort and cleanliness. While some guests preferred firmer mattresses, the overall consensus is one of satisfaction, contributing to a good night's sleep. In summary, Holiday Inn Express & Suites Austin NW - Lakeline is highly regarded for its excellent location, cleanliness and friendly staff. While there are minor areas for improvement, the general guest experience is overwhelmingly positive, making it a suitable choice for both business and leisure travelers.