Chicago Hotels: Best-Western - Instant Reservations

Best Western Chicago Downtown-River North

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7.4Good2,163 reviews

Chicago : 125 West Ohio Street

Reviews summaries

Best Western Chicago Downtown-River North is a budget-friendly hotel that offers a comfortable and clean stay in a convenient location. The hotel boasts a great location with many dining and bar options within walking distance and attractions accessible on foot or a short ride away. Additionally, the hotel offers free on-site parking, making it a great option for guests traveling by car. While the rooms have received mixed reviews, guests generally find them to be clean and well-maintained with comfortable beds and good bathroom facilities. The housekeeping staff received a special shoutout from guests for their hard work in keeping the rooms clean. The staff at the hotel were overwhelmingly positive with many guests praising the front desk staff for being friendly, professional and helpful. The pool area received some mixed reviews with some guests disappointed by its closure during their stay and others highlighting the terrace and heated indoor pool. The hotel also received mixed reviews for its parking charges, but many guests appreciated the option of onsite parking in a busy area where many hotels do not offer that option. The beds received positive reviews with guests raving about their comfortable and large size. Overall, while some guests noted that the hotel may not compare to pricier options in the area, it is a great choice for those looking for a solid budget option.

Best Western Plus Hawthorne Terrace Hotel

8.6Fabulous395 reviews

Chicago : 3434 North Broadway

Reviews summaries

Overall, the Best Western Plus Hawthorne Terrace Hotel is a great choice for travelers seeking a comfortable and convenient stay. While some guests noted that the reception and breakfast area could use some updates, the hotel's prime location more than makes up for it. Despite some reports of outdated mattresses, most visitors found the hotel to be a pleasant and enjoyable place to stay. While the price may be a bit high for some, it is reasonable considering the location. All in all, the Best Western Plus Hawthorne Terrace Hotel is a solid option for those looking for a comfortable and convenient stay in Chicago.

Popular

7.5Good1,469 reviews

Chicago : 1100 South Michigan Avenue

Reviews summaries

The Best Western Grant Park Hotel in Chicago is widely recognized for its prime location and friendly staff. Situated on Michigan Avenue, guests appreciate its accessibility to major attractions such as Grant Park, Millennium Park, the Museum Campus, and Soldier Field. This central location also facilitates easy access to dining, shopping, and entertainment venues, making it an excellent base for exploring the vibrant cultural scene of Chicago. Visitors often find the hotel to be of great value for those who wish to explore the city efficiently. A thoughtful breakfast arrangement gives guests $10 credits to use at local cafes like Mei-Mei's and Yolk, where they enjoy well-regarded omelettes and service. Although the hotel's breakfast offerings are limited, its collaboration with nearby eateries is praised, allowing guests a satisfying start to their day. The rooms are noted for their spaciousness, cleanliness, and comfort, particularly those offering park or lake views. However, some guests mention that the rooms are slightly outdated with older decor and furniture, although they meet the needs of budget-conscious travelers. The cleanliness is generally satisfactory, further enhanced by attentive housekeeping and friendly staff service. The staff at the hotel shine, earning commendations for their friendly and helpful demeanor. Guests are regularly impressed by the front desk, valet, and housekeeping staff, who personalize their service and attentively meet guest needs, adding a warm touch to their stay. Families find the hotel well-suited for their visits, benefiting from spacious accommodations and safe surroundings. Nearby attractions offer ample opportunities for family-friendly experiences, supported by convenient transportation options. Overall, the Best Western Grant Park Hotel is an appealing choice for travelers due to its excellent location, welcoming staff, and reasonable pricing. While minor areas such as WiFi connectivity and some aspects of the decor could use improvement, the hotel provides a comfortable and value-driven stay for visitors eager to explore Chicago.

Hotel Chicago West Loop, SureStay Collection by Best Western

Popular

7.4Good894 reviews

Chicago : 1622 W Jackson Blvd

Reviews summaries

Hotel Chicago West Loop, SureStay Collection by Best Western consistently draws praise for its exceptionally convenient location, especially for those attending events at the United Center with guests appreciating the short walking distance. Its proximity to public transportation makes exploring downtown Chicago and other attractions easy. The neighborhood is noted for being quiet and featuring historic architecture, while the surrounding area offers a variety of restaurants, shopping options and cool bars, enhancing the experience for both leisure and business travelers. The staff at Hotel Chicago West Loop, SureStay Collection by Best Western receive generally positive reviews, often described as friendly, helpful and professional. Specific staff members are commended for their exceptional service, which positively impacts guests' overall experience. On the pet-friendly front, the hotel stands out with a welcoming approach to canine companions, making it an enjoyable choice for pet owners. Rooms at the hotel are relatively small but often reported as clean, comfortable and featuring stylish decor and necessary amenities like full-size refrigerators, microwaves and Keurig coffee makers. Cleanliness, while praised by many, shows some inconsistency with occasional reports of dust and cleanliness issues. The beds also receive mixed feedback with some guests finding them comfortable while others describe them as too hard or small. The hotel’s breakfast offerings are less favorably reviewed with many guests noting the absence of a breakfast service despite prior expectations. Instead, vouchers for nearby restaurants or basic grab-and-go options were provided, which were not universally well-received. Additionally, the wifi service appears to be problematic with weak signals and inconsistent connectivity being common complaints among guests. Parking options are varied with the absence of on-site parking leading some guests to opt for free street parking or paid valet parking, the latter of which received mixed feedback in terms of value and convenience. Business travelers find the hotel practical due to its location near the United Center and efficient check-in process, though occasional noise from hallways can be a minor inconvenience. Overall, Hotel Chicago West Loop, SureStay Collection by Best Western is well-regarded for its strategic location, friendly staff and pet-friendly policies, despite some areas such as breakfast and wifi needing improvement. The hotel’s small but comfortable rooms, paired with its excellent access to key attractions and transport links, make it a viable choice, particularly for short stays and event-goers in Chicago.