Instant Reservations
Your stay begins here.
Overall, guests have given JW Marriott Chicago high praise for its superb atmosphere and exceptional service. While some have noted that the rooms may be outdated, visitors still consider it an awesome place to stay in downtown Chicago. Many appreciate the relaxing getaway from home and plan on returning with some even claiming it's the only place they'll ever stay in the city. Despite any minor flaws, this hotel is truly amazing and worth considering for your next trip.
Popular
Courtyard Chicago Downtown/Magnificent Mile is nestled in the bustling heart of downtown Chicago, making it an ideal location for travelers looking to explore the city on foot. Its proximity to major attractions like Navy Pier and Michigan Avenue, as well as shopping and dining options, provides guests with a convenient and vibrant base. The central positioning also offers easy access to public transportation and on-site parking, appreciated by travelers for its added convenience. Guests generally commend the hotel for its cleanliness, noting that rooms and bathrooms are meticulously maintained. The staff's friendliness and accommodating demeanor significantly contribute to a welcoming and pleasant atmosphere. Rooms are described as spacious and comfortable, featuring beautiful views and well-thought-out amenities. Although some guests faced issues with the mattress support and linen quality, the majority find the sleeping arrangements satisfactory with high-quality pillows and a peaceful ambiance enhancing their stay. Breakfast experiences at the hotel received mixed reactions. While many enjoyed the delicious offerings, including breakfast potatoes and good coffee, others were disappointed by the lack of direct hotel service and the limited availability through nearby outlets. This aspect of the stay is not as positively reviewed as other features, suggesting room for improvement in breakfast provisions. The hotel's exceptional staff, including notable mentions of individuals like Erin, Wesley, Thomas, Evelyn, Alex and Flocka, is frequently highlighted for their politeness, efficiency and friendliness. This standout service enhances the overall guest experience and contributes to the enduring positive reviews of the hotel. Additionally, the availability of a nice on-site bar and restaurant further adds to the appeal. Parking at the hotel is secure and conveniently located next door with walk-through access, offering both self-parking and valet service. While the convenience is praised, many guests find the parking costs to be steep, suggesting that the expenses related to parking could be more transparent. Overall, despite some minor drawbacks, the Courtyard Chicago Downtown/Magnificent Mile consistently offers a clean, comfortable and service-oriented stay in a prime downtown location, making it a favorable choice for visitors to Chicago.
Chicago Marriott Downtown Magnificent Mile is a four-star hotel that impresses guests with its central location. It is situated in the heart of the city, near plenty of bars, shops and restaurants. Guests particularly appreciate that it is within walking distance of everything on Magnificent Mile, including the famous pizza places. The hotel features beautiful views and fantastic staff, whose attentiveness and kindness are praised by many. The breakfast options receive a mixed bag of reviews, but the included breakfast buffet is fantastic. The rooms are generally well-reviewed with the comfortable and clean accommodations earning praise. The beds are particularly comfortable with guests appreciating the cleanliness and quality of the beddings. Although some guests mention that some rooms are smaller than expected or in need of updates, many others praise the modern décor and the great ambiance. Cleanliness is outstanding with many guests describing it as exceptional. The friendly and professional staff receive high praise from guests. Though a few guests mention experiencing some unfriendliness or rudeness from certain staff members. Wi-fi is an additional fee, unless you are a Marriott Bonvoy member where it is free. Overall, Chicago Marriott Downtown Magnificent Mile guarantees a very good and pleasant stay, making it the go-to choice for accommodation in Chicago.
The AC Hotel Chicago Downtown is highly praised for its exceptional location, making it the perfect choice for visitors keen on exploring the heart of Chicago. Just a block away from Michigan Avenue, the hotel is surrounded by numerous dining options, shops and entertainment venues, including a nearby piano bar. Its proximity to the Red Line train offers easy transportation around the city and the vibrant nightlife and diverse shopping experiences along the Magnificent Mile are added bonuses. Many guests commend the hotel's central placement, clean and modern amenities, accommodating staff and overall pleasant atmosphere, emphasizing the convenience of being able to walk to various attractions. Guests have mixed feelings about the breakfast. Many find the European-inspired breakfast buffet to be superb with exceptional staff service, though some feel that at $17 per person plus tax, it is overpriced and offers limited variety. Nonetheless, those who try the breakfast enjoy its taste and the unique touch it adds to their stay. The rooms at AC Hotel are noted for their modern, clean and spacious design. They are perfect for families or groups with some rooms accommodating up to four adults and options for adjoining rooms. The rooms are well-equipped with small refrigerators and comfortable beds and pillows, though a few guests prefer softer blankets. The spacious bathrooms and clean environment enhance comfort, despite some rooms feeling standard-sized. Overall, the combination of modern amenities and a tranquil atmosphere amidst the downtown hustle and bustle makes it a solid choice for a city stay. Cleanliness is another strong point with numerous guests praising the hotel for being very clean and maintaining high standards. The friendly staff further enhance this positive experience, ensuring rooms are cleaned daily. While there are mentions of areas needing improvement, such as better lighting and deeper carpet cleaning, guests generally find the cleanliness commendable. The staff at AC Hotel Chicago Downtown are repeatedly described as accommodating, kind and professional. Individual employees at the front desk, such as Jerry and Emily, receive special mentions for their friendliness and helpfulness. The team's consistent dedication to great service significantly enhances the guest experience. Parking at the hotel is seen as a major advantage with on-site parking noted for its safety and security. Though the cost of parking is considered high by some and the parking garage spots may be small, the convenience and peace of mind it offers are appreciated. Overall, the AC Hotel Chicago Downtown stands out due to its prime location, modern amenities, comfortable rooms, commendable cleanliness and especially its friendly and attentive staff. These elements make it an ideal choice for visitors looking to explore Chicago.
The Marriott Marquis Chicago is highly acclaimed for its strategic location, particularly attracting guests attending events at the nearby McCormick Place Convention Center. Its proximity to Soldier Field, Wintrust Arena, and other local attractions makes it an ideal choice for those visiting for sports and entertainment. Guests appreciate the easy access to the city’s public transportation, enabling effortless exploration of attractions such as Chinatown and museums. Despite being close to downtown Chicago, the hotel maintains a peaceful atmosphere with stunning views, especially of Lake Michigan. Each morning, guests enjoy a delightful breakfast experience, with many praising the fresh and satisfying buffet options. The breakfast service is noted for its quality, supported by kind and professional staff who enhance the dining atmosphere. The hotel’s restaurant receives high marks across the board for its meals, leaving a lasting impression on diners. The rooms at the Marriott Marquis Chicago are celebrated for their spaciousness, cleanliness, and modern decor. With comfortable beds and upgraded amenities, guests find the rooms both luxurious and inviting. Many also highlight the spectacular views of the city and lake from their rooms, especially those in corner suites or higher floors. The hotel is commended for its meticulous cleanliness and modern aesthetic, providing a spotless environment that enhances the guest experience. The diligent cleaning staff and the hotel’s clean design contribute to a comfortable and enjoyable stay. The staff at the Marriott Marquis Chicago are consistently praised for their friendliness and professionalism. Their helpfulness and willingness to go above and beyond ensure that guests have a memorable experience. From accommodating early check-ins to providing local dining recommendations, the staff's efforts enhance the hotel’s appeal. Guests find the parking convenient, with both self-parking and valet options available, although some mention occasional confusion regarding the parking garage location. Overall, the Marriott Marquis Chicago offers an exceptional mix of location, service, and amenities, making it a recommended choice for both business and leisure travelers. Its outstanding facilities, professional staff, and proximity to local landmarks and the convention center collectively provide an unparalleled experience, leaving guests keen to return.
The Courtyard by Marriott Chicago Downtown/River North is highly regarded for its prime location in the heart of Chicago, providing guests with convenient access to the city's main attractions, shopping districts, and nightlife. Its central position makes it easy for both leisure and business travelers to explore the city, with ample public transportation options nearby. Guests consistently appreciate the hotel’s clean, modern, and spacious accommodations. The rooms, many of which have been recently renovated, offer a comfortable and well-appointed space, equipped with amenities such as refrigerators, microwaves, and ironing boards. The beds are particularly praised for their exceptional comfort, contributing to restful nights and a relaxing stay. The staff at the hotel are frequently commended for their friendliness and exceptional service, enhancing the guest experience with their welcoming and accommodating demeanor. Many guests note the staff's willingness to go above and beyond to ensure a pleasant stay. For those interested in fitness and leisure, the hotel's gym and wellness facilities receive high marks for their comprehensive offerings and quality maintenance. The large fitness area, indoor pool, hot tub, and sauna contribute to a well-rounded and enjoyable experience. Guests also appreciate the outdoor deck and grills as additional amenities. While the breakfast experience presents some challenges regarding availability and service, particularly in terms of table space and wait times, the hotel's location offers numerous nearby dining alternatives. The on-site dining options throughout the day, along with the desirable location and excellent customer service, often compensate for any breakfast-related issues. Overall, the Courtyard by Marriott Chicago Downtown/River North delivers a satisfying guest experience, characterized by its strategic location, comfortable accommodations, and attentive staff, making it a favored choice for those visiting Chicago. Despite occasional minor inconveniences, such as parking costs and breakfast logistics, the hotel's positive aspects consistently leave guests feeling pleased with their stay.
