Reviews summaries
La Quinta by Wyndham Colorado Springs North is well-regarded for its strategic location, providing convenient access to key attractions like the Air Force Academy and Garden of the Gods, as well as various stores, dining options and being right off Interstate 25. Guests appreciate its proximity to everything needed, making it a practical choice for travelers.
The breakfast experience at the hotel receives generally positive feedback with many guests enjoying the variety and quality of the offerings, especially the hot options such as waffles and sausage. Families particularly appreciated the breakfast. However, there were some criticisms about repetitive options and supply issues.
Guest reviews are mixed regarding the rooms. Positive comments often mention the comfort and spaciousness with many appreciating the convenience of amenities like fridges and microwaves. However, issues with cleanliness, maintenance and outdated furnishings were frequently noted, including unpleasant odors, stains and malfunctioning appliances.
Cleanliness across the property presents a divided opinion. While some guests found their rooms and the property clean, many others reported significant hygiene and maintenance issues, from dirty common areas to neglected landscaping and overflowing trash.
The staff is a standout feature with many reviews highlighting their friendliness, professionalism and helpfulness. Specific staff members are often praised for their exceptional service, contributing to a welcoming environment. However, there were occasional reports of unkind behavior or unresponsive service from some staff members.
The free WiFi at the hotel is generally appreciated with some guests noting good speed and reliability. However, intermittent connectivity issues were reported and there were a few concerns about the computer and printing facilities.
The pool facilities, featuring both indoor and outdoor swimming areas, receive positive comments for their cleanliness and enjoyable design, especially for families. Nonetheless, some guests experienced issues with maintenance and cleanliness, which detracted from the overall experience.
Parking also garnered mixed feedback. While some guests found it convenient and accessible, others raised concerns about safety, maintenance of the area and cleanliness, mentioning the presence of random individuals and trash.
Families find the hotel to be a good choice with amenities catering to both adults and children, contributing to a safe and welcoming environment suitable for family vacations.
The beds received mixed reviews with many guests finding them comfortable, while others experienced issues with firmness, height and cleanliness.
Overall, La Quinta by Wyndham Colorado Springs North is seen as a decent three-star hotel offering good value, especially for budget-conscious travelers. While there are notable strengths, particularly in location and staff service, there are several areas where improvement is needed to enhance the overall guest experience.
