Florence Hotels: Hilton

8.4Very good357 reviews

Florence : 900 Woody Jones Boulevard

Reviews summaries

Home2Suites by Hilton Florence is highly regarded for its prime location, exceptional cleanliness, and welcoming atmosphere, making it an ideal choice for travelers seeking convenience and comfort. Positioned just off I-95, the hotel offers easy access to major highways and is in close proximity to the Florence Center, making it a preferred stop for those attending events or on road trips. Guests appreciate the bustling surrounding area, complete with a variety of restaurants and shops, yet quiet and peaceful due to its sound-proof surrounding. The hotel shines with its welcoming, friendly, and professional staff who ensure a seamless and enjoyable experience for guests. Known for their warm hospitality and attentiveness, the staff, including stellar members like Deanna and Jennifer, provide excellent customer service that guests consistently commend. This attentive service complements the hotel's pristine and modern environment, which is meticulously maintained to ensure guest comfort. Rooms at Home2Suites by Hilton Florence are spacious, clean, and well-appointed, catering especially well to families and longer stays. Equipped with full kitchens and modern amenities, these accommodations feel like a home away from home. Guests also enjoy restful sleep on comfortable beds, although some note minor issues with pillow comfort. Breakfast at the hotel is noted for its variety and convenient grab-and-go options, with many guests finding it a valuable complimentary perk. While there are some critiques over the limited hot food selection, the breakfast attendant receives praise for maintaining a smooth service. Families will find the hotel particularly accommodating, with spacious rooms, a pet-friendly policy, an indoor pool, and a game room, enhancing the stay for both children and parents. The hotel is especially favored by pet owners thanks to its extensive dog-friendly facilities, including a well-maintained outdoor pet area. While there are minor concerns about pet fees, the overall sentiment is positive, highlighting the hotel as a comfortable choice for those traveling with pets. Overall, Home2Suites by Hilton Florence offers a pleasant, clean, and comfortable experience with its superior location, remarkable staff, and family-friendly amenities, making it a popular choice among both individual and family travelers.

8.4Very good490 reviews

Florence : 2140 West Lucas Street

Reviews summaries

'Tru By Hilton Florence I-95' receives highly favorable reviews, especially for its location, cleanliness and staff. Situated conveniently off I-95, it proves to be an ideal stop for travelers, particularly for those headed to destinations like Florida. Guests appreciate the easy access to the highway and the nearby dining options, which enhance the hotel's convenience. The clean, modern rooms with walk-in showers and hard floors contribute significantly to a comfortable stay. Breakfast at the hotel garners positive feedback with guests enjoying the extensive and fresh selection, including freshly made pancakes, fruits, cereals and a variety of hot items like scrambled eggs and sausage patties. While there are some minor criticisms regarding early breakfast hours and occasional quality inconsistencies, the breakfast experience is generally viewed as a valuable addition to the stay, complementing the hotel's overall appeal. Cleanliness is a standout feature at Tru By Hilton Florence I-95 with guests consistently noting the super clean rooms and modern facilities. The hotel's aesthetic, coupled with clean lobbies and amenities, enhances the guest experience. Minor issues, such as occasional humidity, are noted but do not detract significantly from the overall praise of the hotel's commitment to cleanliness. The staff's friendliness and helpfulness are major positive points for the hotel. Many guests commend the courteous and efficient service they received with specific mentions of outstanding staff members contributing to an enjoyable stay. While there are occasional comments on the need for better customer service training, the overall consensus is that the staff greatly contribute to the hotel's welcoming and pleasant atmosphere. The beds at Tru By Hilton Florence I-95 also receive commendations for comfort with guests appreciating the ample pillows and restful sleep they provide. Though a few guests mention discomfort with the pillows or beds, the majority find the sleeping experience to be agreeable and relaxing. Overall, Tru By Hilton Florence I-95 successfully meets and often exceeds guest expectations with its convenient location, clean and modern facilities, friendly staff and comfortable accommodations.

6.9Pleasant1,928 reviews

Florence : 1739 Mandeville Rd

Reviews summaries

The Country Inn & Suites by Radisson in Florence, SC, emerges as a convenient and generally well-regarded accommodation, particularly favored by travelers for its strategic location right off Interstate 95. Guests find it easy to access and its proximity to restaurants, gas stations and local attractions enhances its appeal, making it a preferred stopover for lengthy journeys such as trips between New York and Florida. The surrounding area is friendly for pets, adding to the convenience. Breakfast at the hotel receives positive feedback for its varied offerings, including hot and cold options like bacon, scrambled eggs and waffles. The breakfast area is praised for cleanliness and the professionalism of the staff, although there are occasional mentions of items running out or not being restocked promptly. Nonetheless, the 24-hour coffee availability and an early breakfast start time at 6 AM cater well to travelers' needs. Rooms at the hotel showcase a mix of experiences. Many guests appreciate the spacious, comfortable and clean accommodations with comfortable beds contributing to a restful night’s sleep. However, issues such as dirty carpets, unpleasant odors and poor housekeeping are noted by some, indicating a need for better maintenance and updates to the property's condition. Cleanliness standards appear inconsistent with some guests finding their rooms exceptionally clean while others report significant issues like uncleaned previous guest items and dated furniture. Common areas like hallways and elevators have also been cited for needing more thorough cleaning. The staff generally earns high marks for their friendliness and helpfulness, contributing to pleasant check-in experiences and responsive service. Instances of untrained or unprofessional staff are mentioned but seem to be less frequent. Positive interactions with the front desk and breakfast staff reinforce the hotel’s commitment to good customer service. WiFi service is another area with mixed reviews. While some guests find it fast and free, others encounter connectivity and reliability issues. Suggestions for providing a more secure connection reflect the need for improvements in this service. The gym receives favorable reviews for being clean and adequately equipped, though its size and the dated appearance are occasionally mentioned. Guests appreciate having the option to work out and find the gym convenient and well-kept. Reactions to the pool vary with some enjoying the clean and pleasant pool area while others point out maintenance issues like inconsistent availability and cleanliness concerns. These mixed experiences highlight the potential for enhancing the pool's upkeep and availability. Families find the hotel accommodating with features such as secure parking, family-sized rooms and a kid-friendly pool area. Some minor issues like noise and an out-of-service elevator are mentioned, but overall, the hotel is deemed suitable for family stays. Opinions on the beds are divided; many guests find them exceptionally comfortable, while others have issues with bed hardness and cleanliness. Sofa beds particularly receive negative remarks. Overall, the hotel delivers a satisfying three-star experience with good value for the price. While there are areas needing improvement, the convenient location, generally positive service and a variety of amenities make the Country Inn & Suites by Radisson in Florence, SC, a recommended option for budget-conscious travelers and families seeking reliable and comfortable accommodation.