Popular
Reviews summaries
The Hampton Inn & Suites Phoenix/Gilbert consistently receives high marks from guests, particularly for its prime location. The hotel's proximity to numerous restaurants, shopping areas and the freeway makes it an ideal choice for visitors. It’s also conveniently close to the Mesa airport, which is a major plus for travelers. The area around the hotel is praised for being quiet and clean, contributing to a pleasant stay. The complimentary breakfast is another highlight with guests frequently describing it as good to fantastic. The variety of options accommodates diverse tastes and diets and the breakfast offerings include tasty items like waffles, including unique choices such as chocolate waffles. The friendly kitchen staff further enhances the breakfast experience, making it particularly memorable. Rooms at the Hampton Inn & Suites Phoenix/Gilbert are praised for their cleanliness and spaciousness. Guests appreciate the comfortable beds and well-supplied amenities. While some rooms may benefit from updates, the general consensus is that the accommodations are clean, comfortable and spacious, offering a cozy environment for visitors. Cleanliness remains a standout feature with guests frequently mentioning the hotel’s exceptionally clean conditions both in rooms and common areas. Despite ongoing construction, the hotel maintains high standards of cleanliness and organization and the meticulously maintained outdoor areas contribute to a peaceful environment. The staff at Hampton Inn & Suites Phoenix/Gilbert consistently impresses guests with their friendly and professional service. Individual staff members receive specific commendations for their helpfulness and politeness, notably Patrick for his professionalism and Michelle at the front desk for her friendliness. The attentiveness and welcoming nature of the staff significantly enhance the overall experience. Opinions on the beds are somewhat varied. Many guests find the beds to be very comfortable, though a few note that they are a bit firm or hard. Despite some mixed feedback, the general sentiment leans towards positive with many appreciating the comfort provided. Overall, the Hampton Inn & Suites Phoenix/Gilbert stands out for its excellent location, clean and comfortable accommodations, comprehensive breakfast and exceptional staff service, making it a top choice for a variety of travelers’ needs.
