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Reviews summaries
The DoubleTree by Hilton Grand Key Resort in Key West garners generally positive reviews across various categories. Its prime location is frequently highlighted with guests appreciating its proximity to the airport, the convenience of shuttle services to downtown and the beach and its peaceful environment suitable for families. Many travelers find this resort an ideal base for exploring Key West attractions while enjoying the tranquility of a seaside retreat. The breakfast experience at the resort receives high marks for variety and quality with many guests praising the American breakfast options and the attentive service. Despite some concerns about the cost, the overall sentiment towards the breakfast is positive. Rooms are described as spacious, comfortable and well-equipped with a pleasing decor and often lovely views of the pool. However, a notable number of reviews mention the need for maintenance and modernization, particularly in the bathrooms. Cleanliness is generally upheld, although there are occasional reports of room-specific issues and an unpleasant odor. The hotel staff is consistently commended for their friendliness and professionalism, significantly enhancing guests' experiences. While minor hiccups in service are occasionally mentioned, the staff's welcoming nature leaves a lasting positive impression. The pool area is a standout feature, praised for its beauty, cleanliness and pleasant ambiance. Guests enjoy the ample seating, poolside service and extended accessibility. The presence of a jacuzzi and live music adds to the relaxing and enjoyable atmosphere. Beds receive mixed feedback; many guests describe them as comfortable, but some encounter issues with mattress quality. Despite these inconsistencies, most guests find the sleeping arrangements satisfactory. Overall, the DoubleTree by Hilton Grand Key Resort offers a comfortable and convenient stay with notable strengths in location, breakfast quality and staff service, making it a commendable choice for travelers seeking a relaxing Key West experience.