Los Angeles Hotels: Sheraton - Instant Reservations

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8.0Very good564 reviews

Los Angeles : 711 South Hope Street

Reviews summaries

Sheraton Grand Los Angeles enjoys a prime location in the heart of Downtown Los Angeles, which guests often describe as perfect, excellent and ideally situated. Its proximity to major attractions such as Crypto.com Arena, the Staples Center and various dining and shopping options makes it highly convenient for tourists and business travelers alike. The hotel is within walking distance of subway stations and renowned restaurants with easy access to public transportation and direct connections to shopping facilities. Guests commend the hotel for its spacious, clean rooms and the overall quality of service. The rooms are stylish and well-equipped, featuring comfortable beds, fridges, coffee-making facilities and a quiet atmosphere. The cleanliness and modern amenities like water and mini-fridges contribute significantly to a pleasant stay. The breakfast experience, while generally praised for being tasty and plentiful, could benefit from more variety and better value for money. Although the culinary experience is usually well-regarded, some guests feel the lack of buffet options and variety is a drawback. The staff at Sheraton Grand Los Angeles frequently receive high praise for their exceptional hospitality and attentiveness. Described as wonderful, friendly, helpful and accommodating, the personnel significantly enhance the overall guest experience, particularly the front desk and concierge services. However, parking remains a notable concern with many guests pointing out the high cost of valet parking, which can exceed $60 per day. Although more affordable parking options are available nearby, they may not always be convenient or suitable for larger vehicles. In summary, the Sheraton Grand Los Angeles provides a comfortable and enjoyable stay with its unbeatable location, spacious and well-maintained rooms and exceptional staff, making it a top choice for visitors to downtown Los Angeles.

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8.4Very good1,826 reviews

Los Angeles : 333 Universal Hollywood Drive

Reviews summaries

Sheraton Universal stands out for its exceptional location, frequently lauded for its convenience and proximity to Universal Studios and other major Hollywood attractions. Guests appreciate the hotel's short walking distance or quick shuttle ride to these destinations, along with easy access to the Metro Red Line for broader Los Angeles exploration. The location's safety and well-maintained accommodations further add to its appeal with friendly and attentive staff, comfortable spacious rooms and a vibrant lobby enhancing the overall experience. Additionally, the available shuttle services to and from Universal Studios make it an attractive option for both families and individual travelers. Breakfast at Sheraton Universal garners mixed feedback but is often praised for quality and variety, especially when included in room packages. Guests frequently commend the friendly breakfast staff and enjoy specific items like the mushroom gruyere omelette. However, some criticism arises regarding its high cost relative to quality and a perceived lack of variety in the buffet. Dinner experiences are similarly mixed. Many guests enjoy the above-average food quality and the ambiance of the lobby bar, highlighting dishes like clam chowder. However, the slow service speed, limited menu options and high prices receive criticism. Despite these drawbacks, the cleanliness of the dining area and the professionalism of the staff are commonly appreciated. The rooms at Sheraton Universal are generally spacious, modern and clean with high-floor rooms offering exceptional views and added comfort with amenities like charging ports and balconies. Nevertheless, some guests experience issues with room readiness, noise, poor ventilation and outdated decor. Cleanliness at Sheraton Universal is typically excellent with well-maintained rooms, bathrooms and common areas highlighted as major positives. Occasional lapses in room-specific cleanliness and outdated features present some inconsistencies, but overall the hotel maintains a welcoming and clean environment. Staff at Sheraton Universal are frequently praised for their friendliness and helpfulness with exceptional commendations for certain individuals. However, there are scattered reports of less favorable interactions, particularly at the front desk and pool bar, which detract from the overall positive impression. Free Wi-Fi is generally appreciated for its ease of access and good connection, aiding guests who need to work during their stay. Nonetheless, some guests encounter stability issues, reflecting inconsistencies in the service. The gym and pool facilities receive positive feedback for being clean, accessible and well-maintained. The gym operates 24/7, offering a wide range of equipment, while the pool area is highlighted as family-friendly and clean, despite occasional crowding and minor maintenance issues. Parking at Sheraton Universal receives mixed reviews centered on high costs and logistical inconveniences. Guests appreciate the secure parking options, yet many feel the fees are steep and the integration with hotel facilities could improve. The availability of a helpful shuttle service to nearby attractions adds value, although some guests face challenges with distant parking areas and malfunctioning equipment. The hotel also offers EV charging facilities, which are mostly appreciated despite some operational hiccups. Lastly, Sheraton Universal is particularly favorable for families due to its spacious family rooms, child-friendly pool area and proximity to Universal Studios, complemented by accommodating and friendly staff who help make special family occasions memorable.

Four Points by Sheraton Los Angeles Westside

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8.2Very good767 reviews

Los Angeles : 5990 Green Valley Circle

Reviews summaries

Four Points by Sheraton Los Angeles Westside enjoys a prime location that makes it a favorable choice for both leisure and business travelers. Its proximity to SoFi Stadium, LAX airport, major highways and key attractions like Venice Beach and Santa Monica ensures hassle-free commutes and easy city navigation. Guests appreciate the hotel’s walking distance to shops, restaurants and the Westfield shopping mall, enhancing the convenience of their stay. The area’s quiet and safe atmosphere, combined with the hotel's cleanliness, comfort and modern amenities, further adds to its appeal. The hotel’s breakfast draws high praise for its taste and service quality. Guests frequently describe it as great, excellent and amazing with a substantial and plentiful buffet that caters well to starting the day right. Attentive staff and items like make-your-own Belgian waffles enhance the breakfast experience. There are some calls for greater variety and more inclusive pricing, but overall, the breakfast is well-regarded. Guests consistently commend the rooms at Four Points by Sheraton Los Angeles Westside for their spaciousness, cleanliness and comfort. Stylish decorations and comfortable beds make for a cozy stay while the well-maintained bathrooms contribute to the positive experience. The hotel's proximity to LAX and ample parking further underscore its convenience. Friendly staff and excellent breakfasts also enhance the overall experience. Immaculate cleanliness is a standout feature at this hotel. Reviews highlight the very clean, spacious and modern rooms, providing a comfortable and quiet retreat. The excellent condition of both rooms and bathrooms, along with the comfort of the beds, receives significant praise. The convenient location near an expressway and the airport is appreciated by travelers. The staff at Four Points by Sheraton Los Angeles Westside are renowned for their friendliness, helpfulness and attentiveness. Guests frequently mention the warm and welcoming atmosphere created by knowledgeable and accommodating reception staff. Their hospitality and ability to assist in multiple languages, including Spanish, contribute to a comfortable stay. The hotel’s pool facilities are another highlight, offering cleanliness, size and a well-maintained condition. Slightly heated water and a good-sized patio make it an inviting outdoor space for relaxation and leisure, particularly beneficial for families with children. The welcoming pool staff and occasional discounts on parking fees add to the positive guest experience. While parking at the hotel is secure and convenient, the $27 per night fee is noted as high by some. Despite this, some guests consider the cost fair given the Los Angeles location. The comfort of the beds consistently receives high praise with guests using terms like super comfortable and extremely comfortable to describe their sleep experience. Spacious and clean rooms, perfect mattresses and pillows further enhance the sense of relaxation, making the accommodations notably comfortable for travelers. Overall, Four Points by Sheraton Los Angeles Westside combines an excellent location, high levels of comfort and friendly service, making it an ideal choice for those looking to explore Los Angeles with ease.

Popular

7.9Good4,233 reviews

Los Angeles : 6101 West Century Boulevard

Reviews summaries

The Sheraton Gateway Los Angeles Hotel enjoys a favorable reputation for its excellent location, particularly its proximity to Los Angeles International Airport (LAX). The hotel's convenience for transit stays and layovers is frequently highlighted with guests appreciating the short distance to the airport and the reliable shuttle service. This makes it an ideal choice for travelers requiring an overnight stay between flights or before an early morning departure. The hotel's strong points include its cleanliness, quiet atmosphere, spacious rooms and helpful staff, along with amenities such as an in-house Starbucks and proximity to public transportation and car rental services. The breakfast offerings at the hotel receive mixed reviews. While some guests find the food delicious and note the efficient and pleasant service, others criticize the breakfast for being overpriced and lacking in variety. There are also occasional complaints about the absence of complimentary breakfast and instances where promised free breakfast was not honored. Dining experiences at the hotel are similarly mixed. Many guests enjoy the taste and quality of the food, including a selection of delicious burgers and meals, but others find the prices high and the quality inconsistent. The limited menu options and operational hours can be inconvenient for some travelers. Service quality also varies with both positive and negative remarks regarding the staff's enthusiasm and efficiency. The rooms are generally praised for their spaciousness, cleanliness and comfort with many guests highlighting the generous size and modern amenities. However, some reviews mention that the rooms and decor feel outdated and occasional issues include poor lighting, small bathrooms and unpleasant odors. Despite these drawbacks, the overall comfort and proximity to the airport make it a suitable choice for travelers. Cleanliness at the hotel is mostly positively reviewed with many guests describing the rooms and common areas as spotlessly clean and tidy. There are some concerns about worn hallway carpets and occasional musty smells, but these issues do not significantly detract from the hotel's overall cleanliness. The hotel staff are frequently commended for their professionalism, friendliness and helpfulness, contributing to a positive guest experience. While there are occasional remarks about less enthusiastic staff members, the general consensus is one of excellent customer service. Guests have had varied experiences with the free Wi-Fi service with some finding it good and others encountering significant challenges such as slow speeds and frequent disconnections. The Wi-Fi quality appears to be inconsistent, working better in some areas than others. The gym at the hotel is well-received with guests appreciating its comprehensive range of equipment and 24-hour accessibility. The pool area receives mixed feedback but leans towards the positive with many guests finding it clean and relaxing despite occasional maintenance issues and limited seating. Parking at the hotel is a point of contention with many guests noting the high cost of both valet and self-parking options. Despite these concerns, some reviews indicate that parking is satisfactory, although the lack of free parking can be unexpected for travelers. The beds receive high praise for their exceptional comfort with many guests describing them as incredibly comfortable and contributing to a restful stay. Overall, the hotel provides a clean, spacious and comfortable environment, making it a preferred choice for travelers seeking convenience and relaxation near LAX airport. Overall, the Sheraton Gateway Los Angeles Hotel is recognized as a four-star establishment that offers comfort and ease of access to LAX with commendable cleanliness, helpful staff and comfortable accommodations, despite some areas needing improvement.