Lubbock Hotels: Best-Western - Instant Reservations

Best Western Plus Tech Medical Center Inn

8.4Very good348 reviews

Lubbock : 4703 N Loop 289

Reviews summaries

The Best Western Plus Tech Medical Center Inn in Lubbock stands out as a preferred choice for travelers due to its prime location, exceptional amenities, and welcoming environment. Situated near key locations like the NorthStar Surgery Center, UMC Hospital, and Texas Tech University, it offers unparalleled convenience for visitors attending medical appointments or university events. Guests appreciate the hotel's proximity to the airport, nearby restaurants, and easy access to major roadways, all while maintaining a tranquil setting removed from heavy traffic. The breakfast experience at the inn is another highlight, known for its variety and quality. Guests enjoy a selection of scrambled eggs, bacon, waffles, breakfast burritos, fresh fruit, and cappuccino, tailored to accommodate diverse dietary preferences. The breakfast area remains clean, reflecting the hotel’s commitment to quality service, even amid challenges such as the COVID-19 pandemic. The inn’s rooms are consistently praised for their cleanliness, spaciousness, and modernity. With attractive decor and functional design, they offer a relaxing retreat equipped with comfortable bedding and thoughtful amenities. The overall ambiance and attention to detail in room accommodations contribute to a highly satisfying stay. Cleanliness is a central feature, with the entire property exuding a fresh and well-maintained atmosphere. Visitors commend the pristine condition of the hotel, from the lobby to the rooms, emphasizing a pleasant smell and a new-like appearance. Safety measures and cleanliness protocols provide guests peace of mind. The staff at Best Western Plus Tech Medical Center Inn receive exceptional reviews, frequently described as friendly, helpful, and professional. Guests remember their positive experiences with the attentive and efficient service provided, praising specific staff members for their dedication to ensuring a welcoming experience. Comfortable beds augment the restful environment, with guests highlighting the quality of their sleep as a major advantage. The comfort of the beds, along with plush pillows, caters to diverse preferences, enhancing the luxury and coziness of the accommodations. For pet owners, the hotel is a welcoming destination, offering pet-friendly accommodations with features like a dedicated dog park and a convenient first-floor location for easy access. The $20 pet charge is appreciated as reasonable, making it a popular choice for those traveling with pets. Overall, the Best Western Plus Tech Medical Center Inn is a well-rounded choice for travelers seeking comfort, convenience, and exceptional service, accommodating the needs of both humans and their four-legged companions.

7.8Good1,823 reviews

Lubbock : 5310 Englewood Avenue

Reviews summaries

Best Western Lubbock West Inn & Suites receives high marks for its superb location, which is central and easily accessible. Guests find it convenient for dining, shopping and accessing local attractions, making it an ideal choice for both leisure and business travelers. The proximity to key areas and major roadways enhances the hotel's appeal. The spacious and clean rooms are another standout feature, often described as generous, spotless and modern. Guests appreciate the comfortable beds, large bathrooms and well-lit spaces. The high level of cleanliness extends to the entire property, from the rooms to common areas like the pool, which, when open and maintained, adds to the overall experience. Breakfast at the hotel is generally well-received with guests enjoying a variety of options and attentive service. Although the breakfast area can be cramped and some items occasionally fall short, the overall experience is positive, providing a good start to the day. The staff is frequently commended for their warmth, professionalism and readiness to assist, contributing significantly to a positive stay. However, the hotel's Wi-Fi service has been a point of frustration for some guests, often experiencing connectivity issues. Families find the hotel particularly accommodating with family rooms, a helpful staff and amenities like kitchenettes and a pool when operational. The convenient location for family-related events and the thoughtful touches like "Sack to go" further enhance the family-friendly environment. Overall, Best Western Lubbock West Inn & Suites offers a pleasant stay with its excellent location, spacious and clean rooms, good breakfast and friendly staff, providing good value and comfort to its guests.

SureStay Plus Hotel by Best Western Lubbock Medical Center

Popular

6.8Pleasant578 reviews

Lubbock : 3901 19Th St

Reviews summaries

SureStay Plus Hotel by Best Western Lubbock Medical Center enjoys significant praise for its strategic location. Guests frequently highlight the convenience of its proximity to key attractions like Texas Tech University, the medical district and local event venues. Its placement near downtown and popular sites such as Covenant Children's and Market Street ensures easy access for visitors, making it an attractive option for those attending concerts or events in the city. The breakfast offerings at the hotel receive mixed reviews. Positive remarks focus on the quality and variety of the food with guests appreciating the hot breakfast items and clean dining areas. However, some have criticized the repetitiveness and occasional lack of freshness in the fare, suggesting room for improvement to enhance satisfaction. Rooms at the hotel are generally well-received, noted for their spaciousness and comfort. Guests particularly appreciate the amenities, such as kitchenettes and multiple TVs and the overall cleanliness and comfort of the beds. Nevertheless, some reviews mention maintenance issues and occasional lapses in thorough cleaning, highlighting areas for improvement in housekeeping standards. Cleanliness across the hotel garners mixed feedback. While many guests praise the clean and comfortable rooms and the well-maintained common areas, others have pointed out significant issues, including dirty rooms, stained sheets and moldy bathrooms. These inconsistencies suggest a need for more reliable upkeep and maintenance. The staff at SureStay Plus Hotel receive widespread acclaim for their friendliness and helpfulness. Many guests commend the professional and courteous demeanor of the team, noting their efforts to make stays pleasant and accommodating. The positive feedback regarding the staff indicates a strong commitment to guest satisfaction. The pool area elicits mixed reactions. Many guests enjoy the pool, noting its refreshing and enjoyable qualities. However, issues with cleanliness, such as dirt, debris and cigarette butts, have been reported and sometimes the pool was closed, limiting its availability to guests. Finally, the beds are another area with mixed opinions. Positive feedback highlights their comfort with some guests describing them as very comfortable and soft. Conversely, other reviews mention issues with hardness, over-soft mattresses, lumpy pillows and stained or worn-out bedding. The variation in experiences suggests that comfort may differ from room to room. In summary, SureStay Plus Hotel by Best Western Lubbock Medical Center offers prime location advantages and a generally positive experience in terms of staff friendliness and room comfort. However, attention to breakfast variety, room maintenance and cleanliness could enhance overall guest satisfaction.