Montreal Hotels: Best-Western - Instant Reservations

Best Western Ville-Marie Montreal Hotel & Suites

7.9Good1,149 reviews

Montreal : 3407 rue Peel

Reviews summaries

The Best Western Ville-Marie Montreal Hotel & Suites enjoys a superb location in downtown Montreal, making it an ideal choice for tourists and business travelers alike. Its proximity to McGill University, Bell Centre, Mount Royal and vibrant shops and restaurants is widely appreciated by guests. Convenient access to metro and train stations enhances the ease of exploring the city. Despite the convenience of a lobby café offering coffee, muffins and pastries, breakfast experiences were mixed with many guests noting the absence of an included breakfast and high prices at the hotel restaurant. Dinner service saw similar variability, receiving praise for staff attentiveness and the quality of the on-site café, but some guests encountered limited availability and mixed food quality. The hotel rooms are generally praised for their spaciousness and cleanliness, featuring comfortable beds and adequate amenities such as coffee machines and refrigerators. However, the decor is often described as outdated with maintenance and noise issues noted in some reviews. While the housekeeping service maintains a clean environment, inconsistencies have been reported. The standout feature of the Best Western Ville-Marie Montreal Hotel & Suites is its exceptional staff. Reviews frequently highlight the friendly, professional and accommodating nature of the employees, contributing significantly to a pleasant stay. From the front desk to housekeeping, the staff's commendable service is a recurring theme. WiFi service at the hotel receives mixed feedback with many guests reporting strong and reliable connections, while others experienced slow and problematic service. The gym is described as small and basic, but clean, providing an adequate workout space for guests. Parking presents notable challenges with no on-site options, costly valet service and limited availability, leading to guest frustrations. Nonetheless, the comfort of the beds garners positive remarks, despite mixed opinions on mattress softness and occasional bedding issues. Although the hotel does not consistently meet the standards expected of a four-star property, particularly in areas like service and amenities, its exceptional location and commendable staff contribute to a generally positive stay experience.

8.4Very good1,301 reviews

Montreal : 12555 Rue Sherbrooke East

Reviews summaries

Best Western Plus Montreal East offers a balance of comfort, convenience and value for money. Its location, while slightly outside downtown Montreal in an industrial area, provides easy access to major roads like Highway 40 and public transportation. The proximity to restaurants, shops and essential services, along with a quiet and safe neighborhood, appeals particularly to families and business travelers. The breakfast experience is generally positive with guests appreciating the varied and extensive buffet that includes eggs, bacon, pastries and a waffle machine. Despite some mixed feelings about the cost and room setup, the breakfast service consistently receives high marks for its courteous staff and COVID-19 adaptations such as "grab-and-go" bags. Guestrooms shine with their modern design, cleanliness and comfort. Spacious and newly renovated rooms, along with comfortable bedding, contribute to restful stays. Moreover, the hotel's strong commitment to cleanliness is evidenced by numerous accolades for spotless rooms and common areas. Professional and friendly staff further enhance the positive experience, especially the reception and housekeeping teams who are praised for their helpful and efficient service. The hotel also offers reliable, complimentary WiFi praised for its stable connection, although it faces occasional issues with streaming. The gym receives mixed reviews, but its 24/7 availability and functional equipment are appreciated by many. Parking is a standout feature with free, secured and spacious options providing convenience and peace of mind. This adds significant value, especially for those traveling by car. The family-friendly atmosphere, bolstered by clean, spacious rooms and attentive service, garners favor from guests with children. Beds are highlighted for their exceptional comfort, although some guests found the pillows and sofa beds less satisfactory. Overall, the focus on comfortable and restful sleep is a notable strength. As a three-star establishment, Best Western Plus Montreal East meets and often exceeds expectations, delivering a good value and reliable experience. While basic, it offers efficient service with quick check-ins and essential amenities, making it a strong choice for budget-conscious travelers seeking quality, comfort and convenience.

Popular

8.1Very good3,355 reviews

Montreal : 161 Rue Sainte-Catherine E

Reviews summaries

Best Western Plus Hotel Montreal enjoys a prime location in downtown Montreal, praised for its convenience and proximity to key attractions such as Old Port, Chinatown and Notre Dame Basilica. It's very well-connected with multiple metro stations and public transport links nearby, allowing easy exploration of the city. Guests appreciate its central position on Sainte-Catherine Street, making dining, shopping and entertainment accessible on foot. Despite being in a bustling area, the hotel offers a quiet and comfortable ambiance with excellent valet parking services and closeness to transportation hubs. The breakfast at the hotel offers a mixed experience. Positives include friendly hosts, a grab-and-go option and good continental/American choices. However, some guests note the limited selection, lack of fresh options and occasional long wait times. Dinner options are advantageous due to many restaurants within walking distance. An Italian restaurant within the hotel and others nearby receive positive feedback, although COVID-19 restrictions have sometimes limited options. Rooms at the hotel are spacious, well-equipped and mostly appreciated for their cleanliness and modern amenities. Guests value the comfortable beds, daily cleaning service and the availability of essentials. However, some mention noise issues, particularly on weekends or from the ventilation systems. The lobby’s free coffee adds a pleasant touch to the experience. Cleanliness is a common praise point with high-quality towels, tidy bathrooms and well-maintained common areas. The staff frequently receive accolades for their professionalism, friendliness and eagerness to assist, although occasional lapses in service are noted. WiFi at the hotel stands out for its reliability and efficiency with minimal complaints about connectivity. The fitness facilities are seen as adequate yet basic with some guests finding them too limited. Parking is efficient with valet service, though additional costs and limited spacing receive criticism. The hotel’s family-friendliness garners mixed reviews. While comfortable rooms and child-specific amenities are favorable, there are concerns about the neighborhood and insufficient facilities for larger family gatherings. The comfort of the beds is consistently praised, contributing significantly to guest satisfaction. In summary, Best Western Plus Hotel Montreal excels in location, cleanliness and overall convenience, making it a valuable option for both business and leisure travelers. While certain aspects like breakfast options and parking logistics could see improvement, its strengths in comfort, staff service and central location make it a popular choice for exploring the vibrant city of Montreal.

7.8Good2,853 reviews

Montreal : 1240 Rue Drummond

Reviews summaries

Best Western Plus Montreal Downtown - Hotel Europa is celebrated for its excellent location in the heart of Montreal, providing guests with easy access to major attractions such as the Bell Centre, Sainte Catherine Street and Mount Royal Park. Its proximity to public transport, including the Peel metro station and the central train station, further enhances its appeal, making it a perfect choice for both leisure and business travelers. The convenience of nearby restaurants, bars, shops and museums adds to the vibrant experience that the hotel offers. Breakfast at Hotel Europa receives mixed feedback, but guests generally appreciate the convenience and quality of the adjacent Cora restaurant. Although breakfast is not included, many enjoy the delicious and abundant options available, despite occasional long queues and perceived high prices. The hotel's dining options, including a small but popular bar and other restaurants on-site, have also earned praise for quality and affordability. The rooms are typically described as clean and functional with comfortable beds and modern furnishings. However, some guests find the rooms smaller than expected, sometimes feeling cramped. While many rooms are praised for cleanliness and space, occasional maintenance and noise issues affect the overall experience for some. Cleanliness is mostly well-regarded with many guests finding the rooms and common areas spotless and well-kept, thanks to efficient housekeeping and helpful staff. However, inconsistencies in housekeeping and maintenance occasionally detract from this positive perception. The hotel staff is frequently noted for their friendliness, professionalism and exceptional service, enhancing the stay for many guests. The front desk staff, particularly, is highlighted for their efficiency, multilingual skills and willingness to help with local information and upgrades. Complimentary WiFi is offered, which is appreciated but receives mixed reviews regarding its performance. Some guests commend the reliable and convenient service, while others experience issues with connectivity and speed. The gym, though basic and small, is available 24/7 and meets the needs of guests looking for a quick workout. Some guests, however, note issues with ventilation and the overall condition of the gym. Families find the hotel suitable with rooms that accommodate comfortably and amenities like air conditioning and good mattresses contributing to a pleasant stay. The garden room and the pool are notable highlights for children, adding to the family-friendly experience. The hotel's ideal location also makes it a prime choice for enjoying nighttime activities in Montreal. It is surrounded by numerous dining and entertainment options, perfect for those looking to explore the city's nightlife. However, the lively area can be noisy, particularly on weekends. Beds at the hotel receive mixed reviews with many praising their comfort and quality, while others note issues with firmness, cleanliness and the condition of some mattresses and sofa beds. Overall, Best Western Plus Montreal Downtown - Hotel Europa offers a good balance of location, service and amenities that align well with its three-star rating, making it a recommended choice for travelers seeking convenience and comfort in downtown Montreal.

Hotel Montreal Metropolitan, BW Signature Collection

7.1Good1,998 reviews

Montreal : 3400 Boulevard Crémazie Est

Reviews summaries

Hotel Montreal Metropolitan, BW Signature Collection offers a notable experience with several standout features praised by guests, making it a preferred choice for visitors despite a few areas of improvement. The hotel's **location** is appreciated for its convenient proximity to major highways and metro stations, providing easy access to downtown Montreal and nearby attractions like hospitals and Cirque/ENC. Guests value the free and accessible parking, despite the surrounding area not being the most scenic or central and sometimes feeling unsafe at night. **Breakfast** services receive mixed reviews; many guests enjoy the inclusive and continental options that are described as nutritious and sufficient. However, some feel the variety and quality could be improved, citing issues like limited vegetarian options and pre-prepared plates that needed microwaving. Guests generally enjoy the **dinner** offerings at the on-site Mercato restaurant, which is praised for delicious and high-quality food. The dinner service receives commendations for its inviting atmosphere and reasonable pricing, though some dishes like pizza and steak have mixed reviews and the restaurant's occasional closure on Mondays requires planning. **Rooms** are highly rated for their spaciousness, cleanliness and modern design. Guests appreciate well-equipped amenities such as kitchenettes and living-room suites, complimenting the comfortable beds and appealing décor. Nevertheless, some visitors note occasional noise issues, less effective air conditioning and minor cleanliness concerns. **Cleanliness** is an area with mixed feedback. Many guests find the hotel clean, well-organized and welcoming, while others point out inconsistencies like dirty windows, worn carpets and superficial cleaning in certain areas. The general cleanliness of the rooms is positively received, despite occasional lapses in maintenance. The **staff** at Hotel Montreal Metropolitan is frequently commended for their exceptional service, friendliness and professionalism. Guests appreciate the staff's politeness, attentiveness and multilingual abilities, contributing significantly to a welcoming environment. **Wi-Fi** services elicit mixed reactions; while many guests find it fast and reliable, others experience issues with connectivity and outdated in-room televisions that do not support modern applications. The **gym** facility is noted for being well-equipped and accessible, though some equipment is outdated and a lack of air conditioning is mentioned. Despite occasional maintenance issues, the gym remains a valuable amenity for guests. **Parking** is a well-praised feature, offering free, convenient and ample space for guests, although some mention it could be cleaner and more accessible. For **families**, the hotel is seen as accommodating with spacious suites, family-friendly amenities like pools and infant cribs and proximity to family activities. However, some concerns about noise levels and safety were brought up. Regarding **beds**, many guests find them comfortable and clean, though there are comments on the hardness of mattresses and the small size of some beds and pullouts. Pillow quality also receives some criticism for being too hard. The hotel's **four-star** rating is debated among guests; some feel it falls short of this standard, indicating it closer to a three-star experience in terms of facilities and service levels. However, others acknowledge its superior amenities and overall value for money. In summary, Hotel Montreal Metropolitan, BW Signature Collection, while having areas for improvement, generally provides a satisfactory stay with its spacious rooms, friendly staff and convenient location. Guests particularly appreciate the functionality and cleanliness of the rooms, the quality dining options and the ease of parking, making it a good choice for various types of travelers, especially those seeking value for money.