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Reviews summaries
DoubleTree By Hilton Montreal enjoys significant acclaim, particularly for its central and convenient downtown location. The hotel is ideally placed near major attractions such as Old Montreal, Chinatown, the Bell Centre and Place des Arts, making it easy for guests to explore the city's vibrant cultural scene. The hotel's connection to a shopping mall and Montreal’s extensive underground city (RESO) adds to the convenience, providing guests with easy access to cafes, restaurants, shops and public transport, especially during the winter months. The hotel rooms are frequently described as clean, spacious and comfortable, featuring modern decor and well-maintained amenities. Guests appreciate the large, comfortable beds and the excellent service provided by the staff, which includes attentive front desk and valet services. However, some rooms could benefit from better lighting and there were occasional mentions of maintenance issues. The breakfast at DoubleTree By Hilton Montreal sees mixed reviews with many guests praising the variety and quality of offerings such as fresh fruit, crepes and egg dishes. However, the cost of breakfast and occasional service inconsistencies were points of contention for some. For dinner, the Bivouac restaurant is often highlighted for its excellent meals and pleasant dining atmosphere, although some diners reported issues with food temperature and service. The hotel's cleanliness is largely commended with the facilities being well-kept and modern. Nevertheless, a few guests noted specific areas needing more thorough cleaning. The staff receives high marks for their politeness, helpfulness and exceptional service, contributing significantly to positive guest experiences. Although there were a few reports of unresponsiveness, the overall impression of the staff is highly favorable. Guests' experiences with the hotel's Wi-Fi are mixed with some finding it reliable and others noting issues with connectivity. The spa and pool facilities are appreciated with the pool being a particular highlight for families. However, some aspects like the temperature and accessibility of these amenities occasionally drew criticism. Parking at the hotel is convenient in terms of availability and valet service but is deemed expensive by many guests. The hotel is considered a great choice for families, offering spacious rooms, a wonderful pool and kid-friendly amenities. The staff's attentiveness and the hotel's prime location further enhance the family experience. Overall, DoubleTree By Hilton Montreal is praised for its superb location, comfortable accommodations and friendly staff, making it a favorable choice for both leisure and business travelers.
