Reviews summaries
The DoubleTree by Hilton Nanuet is consistently praised across various aspects, making it a favorable option for both leisure and business travelers. The hotel’s prime location with its close proximity to Manhattan and easy access to shopping, dining and main highways, is a significant advantage. Guests appreciate the cleanliness and well-maintained condition of the property, which, combined with a friendly and helpful staff, results in an excellent overall value. The breakfast offerings are generally well-received with many guests describing the food as delicious and a highlight of their stay. However, some concerns were raised about the cost and inconsistent presentation. Despite these issues, the quality of the breakfast is commendable. Rooms are noted for their cleanliness, comfort and spaciousness. Guests especially appreciate the comfortable beds and large bathrooms in the recently refurbished accommodations. Though there are occasional complaints about temperature control, outdated elements and minor inconveniences, the overall experience remains positive thanks to the friendly staff, good food and additional amenities like the gym and ample parking. Cleanliness is a standout feature with guests frequently noting the impeccable condition of both rooms and common areas. The welcoming environment and excellent service from the staff further enhance the stay. Some isolated incidents of unclean areas, such as the pool or specific rooms, were mentioned, but these do not overshadow the generally high standards maintained by the hotel. The staff at DoubleTree by Hilton Nanuet consistently receive high marks for their friendliness, helpfulness and professionalism, contributing positively to the guest experience. Despite a few negative comments, the overwhelming sentiment is one of appreciation for the excellent service provided. The pool and associated facilities, including the hot tub and workout area, also receive positive feedback for their cleanliness and relaxation features. The pool area is described as well-maintained and enjoyable with minor exceptions. Overall, the DoubleTree by Hilton Nanuet offers a comfortable and welcoming stay, supported by a strategic location, clean and spacious rooms, great amenities and an attentive staff, making it a preferred choice for many travelers.
