Niagara Falls Hotels: Best-Western - Instant Reservations

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8.2Very good775 reviews

Niagara Falls : 6400 Lundy's Lane

Reviews summaries

The Best Western Plus Cairn Croft Hotel in Niagara Falls is widely admired for its excellent location, impressive amenities and exceptional service. Situated near a variety of restaurants, a grocery store and a gas station, it provides guests with easy access to daily essentials and is just a short distance from Niagara Falls. Visitors appreciate the peaceful atmosphere, which offers a perfect balance between convenience and tranquility away from the crowded downtown area. The hotel garners mixed reviews for its breakfast. Many guests enjoy the delicious food, friendly service and great value offered at the attached pub. However, some feel the breakfast options are limited and desire more variety, including vegetarian choices. The dining experience, particularly at Doc McGillian's Irish Pub, receives high praise for its excellent food, drinks and live music. The pub's inviting atmosphere and quality meals make dining at the hotel enjoyable with both dinner and breakfast receiving commendations. Guest rooms are often highlighted for their cleanliness and comfort, particularly the ultra-comfortable beds and pillows. While some guests feel the décor is a bit dated and certain areas could use updating, the overall feedback emphasizes the pleasant experience provided by the spacious, cozy and well-maintained rooms. Cleanliness is a standout feature at the Best Western Plus Cairn Croft Hotel. Guests frequently applaud the spotless condition of the rooms and common areas, reflecting the hotel's commitment to impeccable service and attention to detail. The exceptional staff at the hotel are consistently praised for their kindness, courtesy and helpfulness. From the front desk to the maintenance team, the staff's welcoming demeanor and excellent customer service significantly enhance the guest experience. The pool area is another major highlight, especially for families. The indoor pool, hot tubs and children's play area are frequently described as clean and beautiful, providing a resort-like atmosphere. Families appreciate the kid-friendly setup and the convenient layout of the rooms surrounding the pool area. Although the parking situation has its pros and cons with some guests finding the parking fees expensive, the availability of a shuttle service to the tourist section helps mitigate this issue. Overall, the Best Western Plus Cairn Croft Hotel is highly recommended for its ability to cater to families, offering a memorable and enjoyable experience with its excellent location, comfortable accommodations and exceptional service.

8.1Very good2,002 reviews

Niagara Falls : 9500 Niagara Falls Boulevard

Reviews summaries

The Best Western Summit Inn in Niagara Falls earns acclaim for its optimal location, making it easy for guests to visit the iconic waterfalls and other local attractions. The proximity to dining options, shopping venues like the Fashion Outlets and entertainment such as a bowling alley next door, adds to its allure. The indoor pool, complimentary breakfast and well-maintained rooms augment its appeal, creating a convenient and comfortable stay. Breakfast generally receives positive feedback for its cleanliness and varied options, including waffle machines, scrambled eggs and fresh fruit. This meal is seen as a good start to the day, even though some guests wish for more variety. While the hotel does not have its own dining facility, numerous nearby restaurants cater to diverse culinary tastes, ensuring guests enjoy satisfying dining experiences. The rooms are widely appreciated for their cleanliness, comfort and spaciousness with many guests highlighting the comfortable beds and large parking area. However, some concerns include outdated decor, insufficient lighting and occasional cleanliness lapses. The hotel compensates with overall good value, making it a favorable choice for short stays. Cleanliness receives mixed reviews with a majority praising the clean and well-maintained environment, including the rooms and common areas. However, occasional issues such as mold in bathrooms and dirty corners were noted. The staff consistently receives high marks for their friendliness, helpfulness and professionalism, significantly enhancing the guest experience with their courteous and responsive demeanor. WiFi connectivity presents a varied experience with some guests finding it efficient, while others report issues with availability and quality. The gym, though well-equipped, faces criticism for outdated and non-functional equipment. The pool is a significant highlight, especially for families, being described as large, warm and well-maintained. Though some guests find it too cold or chemically imbalanced, it's largely valued as a family-friendly feature. Best Western Summit Inn is well-regarded for family stays, offering spacious family-sized rooms and enjoyable amenities such as the pool. Despite minor noises and occasional unsupervised children, the hotel's family-friendly environment is widely appreciated. Beds receive mixed reviews with many guests finding them comfortable, while others noted they were too firm. Overall, the size and comfort level generally satisfy a majority of guests. The hotel is a solid three-star facility, offering a good cost-benefit ratio. While some rooms could benefit from modernization, the overall value for the price is affirmed, making it a practical and budget-friendly choice for travelers.

SureStay Plus Hotel by Best Western Niagara Falls East

7.4Good981 reviews

Niagara Falls : 9100 Niagara Falls Blvd

Reviews summaries

SureStay Plus Hotel by Best Western Niagara Falls East offers guests a balanced mix of convenience, comfort and affordability with several standout features. The hotel excels in location, being strategically situated just a short drive from Niagara Falls. Guests appreciate its proximity to various attractions, restaurants, shops and a 24/7 store across the street. This accessibility, combined with a quieter setting, makes it a prime spot for both tranquility and exploration. The breakfast receives a generally positive reception with many enjoying the variety of options like scrambled eggs, sausages and waffles. Despite some feedback on limited selections and occasional arrangement issues, the clean and spacious breakfast area, along with attentive restocking, leaves most guests satisfied. Room experiences are mixed, primarily due to their small size. While space may be limited, the rooms are frequently praised for their cleanliness and useful amenities like fridges, microwaves and TVs. Bed comfort is a highlight, although occasional issues with lingering odors and cleanliness lapses such as pet hair and dirty bathrooms are noted. Cleanliness overall elicits mixed reactions. Many guests commend the clean rooms, beautiful decor and well-maintained property. However, instances of inadequate cleaning, dirty bathrooms and inconsistent thoroughness from the cleaning staff have been reported. The staff are consistently highlighted as a significant asset with guests frequently using words like friendly, accommodating and helpful. Their professionalism and willingness to go above and beyond create a welcoming and comfortable atmosphere, significantly enhancing guests’ experiences. Free WiFi receives mixed feedback with some guests facing issues like inconsistent connectivity and weak signals, though others found it serviceable for basic needs. Parking is a strong point with ample, free and clean parking space available, adding to the convenience for visitors. The beds are widely praised for their comfort and cleanliness, contributing to restful nights despite a few isolated concerns regarding bed size and mattress comfort. The hotel is pet-friendly and ideal for travelers with dogs, particularly for short stays. Staff are noted for being kind and accommodating to pets, ensuring a comfortable stay for both humans and their furry companions, despite occasional barking noises. In summary, SureStay Plus Hotel by Best Western Niagara Falls East is a well-situated, affordable and comfortable option with a few areas for improvement, making it a practical choice for those visiting the Niagara Falls area.