8.2Very good1,574 reviews
Reviews summaries
The DoubleTree by Hilton Hotel Niagara Falls New York is highly regarded for its prime location and scenic views. Situated in close proximity to Niagara Falls, Goat Island and Niagara State Park, it offers guests convenient access to major attractions and beautiful surroundings. Many rooms provide stunning views of the Niagara River, enhancing the overall stay. The cleanliness of rooms and public areas is generally appreciated, further complemented by the friendly and helpful staff, who contribute to an inviting atmosphere.
The breakfast experience has been mixed; while the quality and variety of the buffet are often praised, some guests express concerns over its cost and the value it offers. Conversely, the dining experience, especially dinner at the hotel restaurant, receives high marks for delicious food and a pleasant atmosphere. Some guests, however, have noted issues with pricing and occasional service delays.
Guest rooms are spacious and comfortable, featuring modern furnishings and amenities like large windows and functional storage. There have been occasional reports of cleanliness and maintenance issues, such as dust and outdated facilities. Despite these concerns, many guests enjoy the comfortable beds, although a few have found them less satisfactory.
The hotel's free WiFi has been a point of contention with some guests finding it weak and unstable. The gym and pool facilities generally receive positive feedback with guests appreciating their cleanliness and usefulness, though some have noted that the gym can be small and crowded.
The hotel is a good choice for families, offering a safe and fun environment for children, who particularly enjoy the pool. The restaurant's meals are pleasing for families, though it can become crowded. Lastly, while the beds are often praised for comfort, there have been mentions of hard or outdated mattresses.
Overall, the DoubleTree by Hilton Hotel Niagara Falls New York is well-reviewed for its location, views, friendly staff and general comfort, making it a recommended choice for visitors to the area.
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