Orlando Hotels: Best-Western - Instant Reservations

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7.6Good7,240 reviews

Orlando : 7299 Universal Boulevard

Reviews summaries

The Best Western Orlando Gateway Hotel garners significant praise for its exceptional location. Guests repeatedly commend its proximity to key Orlando attractions, such as Universal Studios, which is merely a short walk or quick drive away. Being near International Drive, numerous restaurants, shopping areas and entertainment options, further enhances the convenience for travelers. It's also conveniently situated for visits to Disney parks, SeaWorld, the Convention Center and the airport, making it a strategic and cost-effective base for exploring Orlando. Breakfast at the hotel receives a generally positive reception. The buffet offers delicious and diverse options, providing excellent value and service, although some guests noted the cost as a bit steep since it isn't included in the room rate. Nonetheless, the quality and convenience of the breakfast are appreciated by many. The hotel's dining experiences are met with mixed but generally positive feedback. The on-site restaurant is praised for great food and service, despite some finding the menu basic. The café and deli are highlighted for their friendly staff and quality offerings, such as sandwiches and pizza, providing convenient and enjoyable options for quick meals. Guest rooms present a more varied picture. Positively, they are recognized for their spaciousness, comfort and cleanliness with many enjoying the stunning views and comfortable beds. However, there are significant concerns about outdated furnishings, maintenance issues and unpleasant smells, which detract from the overall satisfaction for some visitors. Cleanliness is another mixed aspect with many guests lauding the housekeeping and overall neatness of the hotel, while others faced issues with musty smells, mold and dust. These contrasting experiences underscore a disparity in hygiene standards across different stays. The staff at the Best Western Orlando Gateway Hotel receive overwhelmingly positive remarks for their friendliness, professionalism and attentiveness. Specific members, like Nicholas, Luciana, John and Rebecca, are frequently mentioned for their exceptional service, contributing to a welcoming and supportive atmosphere. WiFi at the hotel is praised for being free and, on occasions, very fast. However, many guests experienced slow, unreliable internet, which could be problematic for business travelers or those needing a stable connection. The gym facilities receive positive feedback for their good array of equipment and maintenance, though some equipment issues and early closing hours were noted. Guests generally find the gym a reliable option for fitness during their stay. The pool area is appreciated for its spaciousness, clean heated pool and dual hot tubs. Despite some concerns about cleanliness and crowding, the overall pool experience is enjoyable, contributing to a pleasant stay. Parking is another mixed area with many guests appreciating the ample, free parking. However, tight spaces and occasional blockages were noted as issues by some visitors. Lastly, the availability of an EV charging station is a significant perk, although some confusion surrounding its availability was noted. Overall, the Best Western Orlando Gateway Hotel offers a prime location with convenient amenities and friendly staff, ensuring a generally positive stay, albeit with certain areas needing attention to maintain consistent quality.

Best Western Plus Orlando East - UCF Area

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7.6Good640 reviews

Orlando : 12101 Challenger Pkwy

Reviews summaries

The Best Western Plus Orlando East - UCF Area consistently receives praise for its prime location, cleanliness and comfort, making it a favored choice for visitors to the University of Central Florida and other Orlando attractions. Guests frequently highlight the hotel's strategic position just minutes away from UCF, numerous restaurants and shopping options, combining convenience with an escape from heavy Disney-related traffic. The breakfast experience is generally positive, offering a variety of hot items such as waffles, scrambled eggs, bacon and fruit. The diligent service from staff members notably enhances the experience, though some guests noted inconsistencies in the availability and variety of breakfast offerings. Rooms at the hotel are commended for their spaciousness, cleanliness and modern decor. Many guests appreciate the absence of carpets and the provision of full kitchens in some rooms. The comfortable beds, soft towels and overall cleanliness contribute to a restful stay, although occasional maintenance issues and minor refurbishments are sometimes reported. Cleanliness across the hotel receives generally favorable reviews with both rooms and common areas well-maintained. Staff efforts in upholding cleanliness and creating a welcoming atmosphere are frequently mentioned positively. However, some guests have noted occasional lapses in cleanliness and upkeep. The staff at Best Western Plus Orlando East is often praised for their friendliness, professionalism and attentive service. Front desk team members, including individuals like Catherine, Gisela, Melissa, Jake, Victoria and others, are highlighted for their exceptional customer service, making guests feel welcome and supported during their stay. The pool area receives mixed feedback. While some guests find it enjoyable for children, others point out issues with cleanliness, availability and the lack of heating. Enhancing the pool with adequate temperature regulation and shaded areas could improve the overall experience. Beds at the hotel receive largely positive reviews for their comfort with many guests noting the quality of the king-sized beds and the assortment of pillows available. A few guests, however, mentioned discomfort with the pillows and variability in the softness or firmness of the beds. In summary, Best Western Plus Orlando East - UCF Area is highly regarded for its convenient location, cleanliness and comfortable accommodations. Positive interactions with attentive staff and the generally good breakfast add to the appeal, making it a reliable choice for visitors to the area.

Best Western Plus Universal Inn - Free Shuttle to Universal Studios!

Popular

7.8Good631 reviews

Orlando : 5618 Vineland Road

Reviews summaries

Best Western Plus Universal Inn - Free Shuttle to Universal Studios! holds a favorable general reputation, particularly praised for its superb location. Situated just a short walk from Universal Studios and surrounded by dining options and shops, the hotel's proximity to major attractions, free parking and a convenient shuttle service make it highly appealing to travelers looking to maximize their Orlando experience without the high costs associated with staying within the parks. Its strategic position near main roads further ensures smooth connectivity across Orlando for guests. The rooms at the hotel are generally appreciated for their spaciousness, cleanliness and comfort, offering a suitable option for budget-conscious travelers. While some remarks point out outdated furniture and occasional maintenance issues, the overall sentiment remains positive with highlights on cleanliness and fresh linens. The beds, in particular, receive commendable remarks for being comfortable and well-kept, though some guests have suggested that improvements could be made to the bedding quality and variety. The complimentary breakfast service is valued by guests, offering a good assortment including scrambled eggs, sausages, muffins, cereals, pancakes and fruits. However, there's room for improvement in terms of variety and replenishment, as some guests found the breakfast basic and noted occasional shortages of items. The breakfast area’s capacity issues are also mentioned but don't significantly diminish the convenience the meal provides. Guests frequently praise the staff for their friendliness, professionalism and attentiveness. Exceptional service at the front desk and the staff's willingness to assist contributes significantly to a positive guest experience, although there are occasional reports of less satisfying interactions. Effective communication and multi-language support by the staff enhance the welcoming environment. The hotel's Wi-Fi service is another positive highlight with most guests experiencing stable and fast internet connectivity throughout their stay, though a few inconsistencies are occasionally reported. Amenities such as the pool and accessibility features receive mixed feedback. While the pool is clean and offers a calm environment with available towels, its size and lack of heating are noted drawbacks. The hotel is recognized for good accessibility with adequate facilities for guests with disabilities, adding to its overall value. Finally, for business travelers, the hotel provides basic yet functional working spaces, small meeting rooms and a satisfactory overall experience for quick business trips, despite some operational issues with business equipment. In summary, Best Western Plus Universal Inn - Free Shuttle to Universal Studios! is remembered as a solid three-star option providing good value for its category, thanks to its prime location, friendly staff, clean and spacious rooms and a commendable set of amenities suitable for both leisure and business travelers.