Richardson Hotels: Hilton

Popular

8.0Very good316 reviews

Richardson : 701 E CAMPBELL RD RICHARDSON, TX 75081-6748, United States of America

Reviews summaries

Hilton Richardson Dallas, TX receives high praise from guests for various aspects, making it an appealing choice for both leisure and business travelers. The hotel's central location is well-regarded, offering guests convenient access to dining, shopping, and key destinations like the University of Texas at Dallas. Guests appreciate the safe and well-maintained area, complemented by friendly and efficient staff, enhancing the overall experience. The scenic surroundings and strategic positioning near major highways also provide ease of travel. Breakfast at the hotel is highlighted for its comfortable setting and excellent service, with a buffet that often surpasses typical hotel offerings. While some guests note room for improvement in variety, particularly for vegetarians, many find the dining options satisfying, especially when breakfast is included with their stay. The hotel rooms are frequently mentioned for their spaciousness, cleanliness, and modern aesthetic, with recent renovations adding a touch of elegance. Guests commend the comfortable and high-quality bedding, ensuring restful nights akin to sleeping on clouds. Rooms are equipped with nice-sized TVs and other amenities, contributing to a pleasant stay. Cleanliness is a standout feature, with guests consistently impressed by the hotel's upkeep and welcoming atmosphere. The attentive and friendly staff further enhance the experience, with particular praise for the accommodating nature of those at the front desk and in the dining areas. The outdoor pool area offers a nice retreat, although considered small for the hotel's size. Still, it is appreciated for being clean and well-maintained. Parking presents mixed reviews; while the convenience of location and mobile payment options is noted, some dissatisfaction arises from unexpected fees. In summary, Hilton Richardson Dallas, TX, offers a combination of convenience, comfort, and quality service, making it a favored destination in Dallas. Despite minor critiques, the positive experiences with location, staff, cleanliness, and room comfort far outweigh the negatives, ensuring a memorable stay for guests.

Popular

8.0Very good634 reviews

Richardson : 1981 North Central Expressway

Reviews summaries

DoubleTree by Hilton Dallas/Richardson enjoys a stellar reputation for its fantastic and convenient location, surrounded by a variety of dining options and amenities. Its ease of access to the highway and clean, comfortable environment, complemented by friendly staff, make it an ideal base for travelers. The rooms are frequently praised for their modern, spacious and clean design, providing a comfortable and pleasant stay. Guests particularly appreciate the comfortable beds and contemporary decor, though occasional issues with cleanliness and the absence of microwaves are noted. Cleanliness is a standout feature of the hotel with many guests commending the well-maintained rooms and facilities. The staff's efforts in maintaining high cleanliness standards significantly contribute to the overall positive experience, despite minor areas that occasionally fall short. The staff at DoubleTree by Hilton Dallas/Richardson are often recognized for their friendly and professional service. Front desk employees, along with specific staff members like Val and Blanca, are highlighted for their exceptional customer service, making guests feel valued and well cared for. However, the breakfast service receives mixed reviews. While some enjoy the variety and quality of the breakfast buffet, others are disappointed by the additional cost and subpar quality in some aspects. Similarly, the pool has mixed feedback with concerns about maintenance but offers a basic amenity for relaxation. Parking is generally appreciated for its ample space, though tight spots and safety concerns regarding theft and vandalism are noted by some guests. Overall, DoubleTree by Hilton Dallas/Richardson provides a comfortable stay with a prime location, well-maintained rooms and exceptional staff service, despite a few areas that could benefit from improvement.