Shreveport Hotels: Holiday-Inn - Instant Reservations

Holiday Inn Express & Suites - Shreveport - Downtown by IHG

Popular

8.1Very good677 reviews

Shreveport : 201 Lake Street

Reviews summaries

The Holiday Inn Express & Suites - Shreveport - Downtown by IHG is a favored destination for travelers, providing a convenient and welcoming experience. Centrally located, the hotel offers easy access to key attractions such as the Louisiana Boardwalk and local casinos, making it an ideal base for exploring downtown Shreveport. Guests appreciate the hotel's strategic position near the interstate, allowing for efficient travel around the city, along with ample parking options. Guests consistently highlight the exceptional breakfast, noting the wide variety of fresh and delicious choices. The food offerings appeal to diverse tastes and preferences, enhanced by a friendly and attentive breakfast staff who ensure a satisfying start to the day. Additionally, the hotel rooms garner praise for their spaciousness, cleanliness, and comfort, particularly the beds, which are frequently described as exceptionally comfortable. These inviting accommodations contribute to a restful and rejuvenating stay. The unwavering dedication of the hotel's staff is a significant asset, with team members like Cece, Marcus, Tasha, and K’La receiving special accolades for their helpfulness and friendly service. This creates a welcoming atmosphere that enhances the overall guest experience, ensuring smooth and pleasant check-ins and addressing any needs promptly. While minor room readiness and maintenance issues have been noted, they do not overshadow the overall satisfaction. The recent renovations and modern updates add to the hotel's appeal, providing a contemporary and cozy environment. In summary, the Holiday Inn Express & Suites offers a convenient location, superior comfort, and exemplary service, making it a compelling choice for both leisure and business travelers visiting Shreveport.

6.7Pleasant545 reviews

Shreveport : 102 Lake Street

Reviews summaries

Holiday Inn Shreveport Downtown by IHG, garners commendation primarily for its outstanding location. Guests regard its central placement as ideal and conveniently close to downtown, the Boardwalk Shops, casinos, dining options and other attractions. Its accessibility, being right off the interstate, adds to the ease of travel and exploration, making it a preferred location for visitors. The breakfast experience presents a balanced mix of praise and critique. Many guests celebrate the quality and taste, considering it a highlight of their stay when available. However, there are issues with breakfast not being included and occasional service lapses, especially on Sundays and holidays. There is a notable division in guest experiences regarding the rooms. Positives include clean environments, comfortable beds and spacious accommodations, as well as the friendly and helpful staff that notably enhances the stay. Nevertheless, several reviews point to significant areas needing improvement. Cleanliness issues, such as mold in showers, dirty floors and unpleasant odors, are recurrent complaints. Functional problems with air conditioning, outdated furnishings and broken equipment further detract from the experience. Cleanliness is a critical area where the hotel falls short with frequent reports of dirty bathrooms, grime buildup and unpleasant smells throughout the property. While some guests mentioned clean rooms, these instances seem outnumbered by negative reports, suggesting a need for better housekeeping practices. Despite minor instances of less courteous interactions, the staff at Holiday Inn Shreveport Downtown is generally lauded for their friendliness and efficiency. Their readiness to assist and positive engagement with guests are high points of the hotel's service. The pool, while appreciated by some for being a clean and refreshing option, is often reported as overcrowded and smaller than expected. Concerns about cleanliness, including bugs, were noted. Parking presents a challenge due to the small and tight spaces, particularly impacting those with larger vehicles and late arrivals. One of the most consistently positive aspects reported is the beds, which are frequently described as extremely comfortable, contributing significantly to a restful sleep for guests. In summary, Holiday Inn Shreveport Downtown excels in location and staff service with highly comfortable beds. However, it faces substantial challenges with cleanliness, room maintenance, breakfast service and parking, which require attention to enhance the overall guest experience.

Holiday Inn Express Hotel and Suites Shreveport South Park Plaza by IHG

7.6Good52 reviews

Shreveport : 8751 Park Plaza Drive