Reviews summaries
Courtyard by Marriott Toronto Downtown enjoys a prime location in the heart of Toronto, close to major attractions, public transportation and an array of dining and shopping options. This makes it an ideal choice for both leisure and business travelers with many noting its convenience for visiting the University of Toronto. Guests appreciate the friendly staff and comfortable rooms, which further enhance the overall stay experience. Breakfast at the hotel generally receives praise, especially for the quality and freshly cooked options available, like the breakfast burrito. The Bistro also earns commendations for its pleasant atmosphere and great service. However, some guests are disappointed that breakfast is not included in the room rate and found the prices to be on the higher side. Dining at the Bistro is well-received with guests enjoying the well-prepared food and good value, particularly in the bar area. The local lager and the exceptional service by staff members like Jessica are notable. Nonetheless, limitations in dining hours and the closure of the restaurant during certain periods are minor drawbacks. The rooms are frequently praised for their cleanliness, spaciousness and comfort with guests enjoying the comfortable beds and ample amenities like fridges and coffee machines. While the decor and maintenance are generally up to standard, occasional lapses in housekeeping and outdated fixtures are cited by some guests. Cleanliness is a strong point for the hotel with the majority of guests highlighting the well-maintained rooms and common areas. The hotel staff's dedication to cleanliness is evident, although there are isolated mentions of inconsistencies in housekeeping services. The staff receives high marks for their friendliness and service, often going above and beyond to ensure a pleasant stay. Special mentions of individuals like Lewis, the front office manager, underscore the personalized service guests appreciate. Wi-Fi at the hotel is generally reliable and fast, meeting the needs of most travelers. However, some guests have experienced intermittent connectivity issues. The gym, though small, is well-equipped and accessible 24 hours a day, making it convenient for guests with varied schedules. Occasional closures due to COVID restrictions have been a minor inconvenience for some. Parking at the hotel is considered convenient and spacious with valet service receiving particular praise. However, the cost of parking is deemed high by some and availability can be limited during busy periods. The hotel's proximity to vibrant nightlife options adds to its appeal, especially for younger travelers. However, this also means that noise can be an issue, particularly during event nights. The beds are a standout feature, consistently praised for their comfort, contributing to a restful sleep for guests. Overall, Courtyard by Marriott Toronto Downtown provides a solid three-star experience, excelling in location, service and comfort. While some areas like breakfast inclusivity, dining options and room updates could use improvement, the hotel remains a reliable choice for visitors to Toronto.
